Terms & Privacy Policy

1. Acceptance of These Terms

By placing an order with us, you agree to the terms below, whether or not you have read them in full. We may update these terms from time to time; continuing to place orders after an update means you accept the current version. You are responsible for using this website in a way that also complies with the individual terms of service of any social media platform your order targets (Instagram, TikTok, YouTube, Facebook, X/Twitter, etc.). Failure to comply may result in your account being suspended.

2. Pricing & Payment

• Prices are shown in your local currency for convenience, but are calculated from our real, USD-denominated rates and may change at any time without notice.
• Payment is processed through the local payment method available for your country (mobile money, card, or bank transfer). Some payment providers apply their own minimum transaction amount — if your order total is below that minimum, we charge the provider's minimum and credit the difference to your account balance for use on a future order.
• Once a payment is confirmed, it cannot be reversed to the original payment method. See our Refund Policy for how non-deliverable orders are handled instead.

3. Delivery Estimates

Each service lists an estimated delivery/start time, but this is an estimate only, not a guarantee — actual delivery speed depends on the platform and can vary. We do not refund or cancel an order simply because it is taking longer than the estimate suggests, provided it is still processing normally. You can always check live progress from your dashboard order log.

4. Order & Service Changes

We aim to deliver exactly the service you ordered. In rare cases where a specific service becomes unavailable mid-order, we reserve the right to substitute the closest equivalent so your order can still be completed, rather than leaving it stuck.

5. Guest Checkout Accounts

Ordering without first creating an account (guest checkout) automatically creates an account for you, linked to the email address you provide at checkout. Any balance left over from a payment-provider minimum charge, or credited back for a non-deliverable order, is held on that account — so keep access to that email if you want to use the balance on a future order or contact support about it.

6. Limitation of Liability

We are not liable for damages arising from use of our services, including any account suspension, content removal, or other action taken by a social media platform against your account. We take reasonable steps to keep our services within each platform's terms of service, but you remain responsible for how you use your own social media accounts.

1. Information We Collect

We collect only what's needed to process your order and communicate with you: your email address, the link/username you submit for delivery, and payment confirmation details from our payment providers (we do not store your card or mobile money PIN — that's handled directly by the payment provider). We do not sell or share your personal information with third parties outside of what's needed to deliver your order.

2. Data Security

Your account and order data is stored on secured servers. Payments are processed through our payment providers' own secure checkout pages — we never see or store your full card number or mobile money PIN.

3. Service Guarantees

• We guarantee delivery of the quantity you paid for (followers, likes, views, etc.) — we do not guarantee that those followers/viewers will actively engage with your content afterward.
• We do not guarantee that every delivered account has a profile picture, bio, or post history, though we work with providers that aim for realistic-looking accounts.
• Your target account or page must be public at the time of the order. Orders placed against a private account are not eligible for a refund, since delivery cannot be verified.

4. Content Restrictions

Do not submit links, usernames, or content that is illegal, contains nudity, or otherwise violates the target platform's community guidelines. We reserve the right to cancel any order that violates this.

5. Refund Policy

Our refund policy is built around one principle: payments cannot be reversed back to the original payment method once confirmed, but you're always protected by account balance credit when something on our end goes wrong.

• Non-deliverable orders: if an order genuinely cannot be delivered, we credit the amount back to your account balance (not your original payment method), so you can use it on a future order.
• Minimum-charge overage: when a payment provider's minimum transaction amount is higher than your order total, the difference is credited to your account balance the same way — see Pricing & Payment.
• Not eligible for a refund: orders placed against a private account, orders with an incorrect link/username submitted by mistake, and orders you feel are "taking too long" while still actively processing.
• Fraud & chargebacks: using an unauthorized or stolen payment method leads to immediate account termination, with no exceptions. Filing a chargeback or payment dispute after a deposit has cleared may result in your account being banned and any already-delivered followers/likes/views being removed.
• Multiple simultaneous orders on the same target: running more than one order on the same page/profile at the same time can cause delivery counts to overlap in ways we can't separate out — these are not eligible for a refund.

Review your link, username, and quantity carefully before confirming an order — once submitted, an order enters processing immediately.